Jinxxy Privacy Policy

Jinxxy Technologies, LLC DBA Jinxxy

Last Updated: July 16, 2025

1. INTRODUCTION

This Privacy Policy describes how Jinxxy ("we," "us," or "our") collects, uses, and shares your personal information when you use our platform, website, services, or any associated software or applications (collectively, the "Service"). This policy applies to all users of the Service, including Creators, Buyers, and visitors.

By using the Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website or through other appropriate means. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Account Registration Information:

Username and email address
Birth date (required for age verification and adult content access)
Password and security credentials
Profile information and avatar
Payment information (processed through third-party providers)
Identity verification documents (when required for Creator verification)

Creator Information:

Business information for Business Accounts
Tax identification numbers and forms
Payout preferences (PayPal, Stripe account information)
Content uploads and associated metadata
Product descriptions, pricing, and license terms

Transaction Information:

Purchase history and payment details
Refund requests and customer service interactions
Affiliate program participation and commission data
Loyalty Points and XP activity

Communications:

Messages sent through our platform messaging system
Customer support inquiries and responses
Reviews, ratings, and comments
Forum posts and community interactions

2.2 Information We Collect Automatically

Usage Information:

Pages visited, features used, and time spent on the Service
Search queries and browsing patterns
Device information (type, operating system, browser)
IP address and approximate geographic location
Referral sources and exit pages

Technical Information:

Cookies and similar tracking technologies
Log files and server data
API usage patterns
Error reports and diagnostic information

Content Analysis Information:

Automated scanning results for security and compliance
Content categorization and metadata
AI detection and analysis results

2.3 Information from Third Parties

Social Media Integration:

Profile information from linked social media accounts
Friend lists and social connections (where permitted)
Public posts and activity (where permitted)

Payment Processors:

Transaction verification and fraud prevention data
Chargeback and dispute information

Identity Verification Partners:

Government-issued ID verification results
Address and identity confirmation data
AML/KYC compliance information

Affiliate and Marketing Partners:

Referral tracking information
Campaign performance data

3. HOW WE USE YOUR INFORMATION

3.1 Service Operation and Functionality

We use your information to:

Create and maintain your account
Process transactions and handle payments
Verify your identity and age for compliance purposes
Provide customer support and respond to inquiries
Enable communication between Creators and Buyers
Facilitate the affiliate program and commission tracking
Manage Loyalty Points and XP systems

3.2 Content and Security

We use your information to:

Host, store, and deliver digital content
Scan content for security threats and policy violations
Detect and prevent fraud, abuse, and unauthorized access
Enforce our Terms of Service and community guidelines
Maintain platform security and integrity

3.3 Platform Improvement

We use your information to:

Analyze usage patterns and improve our services
Develop new features and functionality
Optimize platform performance and user experience
Conduct research and analytics
Test beta features and gather feedback

3.4 Legal and Compliance

We use your information to:

Comply with legal obligations and regulatory requirements
Respond to law enforcement requests and legal process
Enforce our rights and protect against legal liability
Maintain compliance with export controls and sanctions
Process tax reporting and financial compliance requirements

3.5 Marketing and Communications

We use your information to:

Send transactional emails and service notifications
Provide promotional offers and marketing communications (with consent)
Display personalized advertisements and recommendations
Analyze advertising effectiveness and campaign performance

4. HOW WE SHARE YOUR INFORMATION

4.1 With Other Users

Public Information:

Your username, profile picture, and public profile information
Content you choose to make public (reviews, forum posts, comments)
Creator product listings and descriptions

Creator-Buyer Interactions:

Purchase confirmation and transaction details (to Creators)
Customer support communications when necessary
License compliance and support interactions

4.2 With Service Providers

We share information with trusted third-party service providers who assist us in operating the Service:

Payment Processors:

PayPal, Stripe, and other payment services
Transaction data and payment verification information
Fraud prevention and chargeback management

Identity Verification Services:

Government-issued ID verification
AML/KYC compliance checks
Address and identity confirmation

Cloud Infrastructure and Hosting:

Amazon Web Services, Google Cloud, or similar providers
Content delivery networks and storage services
Security and monitoring services

Customer Support:

Support ticket management systems
Live chat and communication platforms

Analytics and Marketing:

Website analytics providers
Email marketing services
Advertising networks and platforms

4.3 Legal and Regulatory Sharing

We may share your information when required by law or to protect our rights:

Law enforcement agencies and government authorities
Regulatory bodies and compliance organizations
Legal proceedings and court orders
Protection of our rights, property, and safety
Emergency situations involving imminent harm

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the business transaction.

5. INTERNATIONAL DATA TRANSFERS

5.1 Cross-Border Processing

Your information may be processed and stored in countries other than your country of residence, including the United States. These countries may have different data protection laws than your jurisdiction.

5.2 GDPR Compliance for EU Users

For users in the European Economic Area (EEA), we ensure appropriate safeguards for international transfers:

Standard Contractual Clauses with service providers
Adequacy decisions by the European Commission
Other approved transfer mechanisms under GDPR

5.3 Creator Responsibilities

Creators who access Buyer information must:

Comply with applicable data protection laws in their jurisdiction
Implement appropriate security measures
Not transfer data outside the EEA without proper safeguards
Process data only for legitimate transaction purposes

6. DATA RETENTION

6.1 General Retention Principles

We retain your information for as long as necessary to:

Provide the Service and fulfill our contractual obligations
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements
Maintain security and prevent fraud

6.2 Specific Retention Periods

Account Information:

Active accounts: Retained while account is active
Dormant accounts: May be retained for up to 18 months of inactivity
Closed accounts: Key information retained for 7 years for legal compliance

Transaction Data:

Purchase records: Retained for 7 years for tax and legal compliance
Payment information: Retained according to payment processor policies
Refund and dispute records: Retained for 7 years

Content:

Creator uploads: Retained indefinitely to serve Buyers who purchased content
User-generated content: Retained according to platform needs
Backup copies: May be retained for technical and security purposes

Communications:

Customer support: Retained for 3 years
Platform messages: Retained according to user preferences and legal requirements

6.3 Data Deletion and Retention Requirements

Upon account closure or data deletion requests:

We will delete or anonymize personal information where legally permissible
Some information may be retained for legal, security, or technical reasons
Content purchased by other users will remain accessible to those Buyers

6.4 Information We Cannot Delete

As a digital marketplace, certain information cannot be deleted even upon request due to legitimate business interests, legal obligations, and operational requirements:

Transaction Records and Financial Data:

Purchase and sales history (required for tax compliance, financial auditing, and dispute resolution)
Payment processing records and transaction IDs
Refund, chargeback, and dispute records
Tax documentation and reporting information
Revenue sharing and commission records
Financial compliance and AML/KYC records

Intellectual Property and License Records:

Content ownership and licensing agreements
DMCA notices and intellectual property claims
License compliance and violation records
Ownership verification and authenticity records

Legal and Compliance Records:

Account termination records and violation history
Fraud prevention and security incident records
Export control and sanctions compliance data
Legal process responses and law enforcement requests
Age verification records (required for ongoing compliance)

Marketplace Integrity Data:

Review and rating authenticity records
Seller performance and reliability metrics
Content quality and safety verification records
Platform abuse and manipulation prevention data

Technical and Security Requirements:

Backup systems and disaster recovery data
Security logs and access records
System integrity and audit trails
Content delivery and distribution records

Third-Party Obligations:

Data required by payment processors for ongoing compliance
Information needed to maintain service provider relationships
Records required for ongoing business partnerships

This retained information is:

Kept only for as long as necessary for the specified purposes
Subject to appropriate security measures
Anonymized where possible while maintaining required functionality
Limited to the minimum necessary for legitimate business operations

7. YOUR PRIVACY RIGHTS

7.1 General Rights

Depending on your location, you may have the following rights:

Access: Request information about the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal exceptions)
Portability: Request a copy of your data in a machine-readable format (where required by law)
Objection: Object to processing for direct marketing or legitimate interests
Restriction: Request limitation of processing in certain circumstances

Important Limitation: As detailed in Section 6.4, certain information cannot be deleted due to marketplace operational requirements and legal obligations. This includes transaction records, licensing agreements, compliance data, and information necessary for platform integrity.

7.2 GDPR Rights (EU Users)

EU users have rights under the General Data Protection Regulation:

Access: Request confirmation of processing and access to your personal data
Rectification: Request correction of inaccurate personal data
Erasure: Request deletion of personal data (subject to legal exceptions)
Restriction: Request limitation of processing under certain circumstances
Portability: Request your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent for consent-based processing
Lodge Complaints: File complaints with supervisory authorities

Processing Timeline: We will respond to GDPR requests within one (1) month of receipt. In complex cases, this may be extended to three (3) months with notification.

Manual Processing Notice: Due to our size, data portability and access requests are processed manually by our support team. This may result in longer processing times within the legal timeframe.

GDPR Article 17 Exceptions: The right to erasure does not apply when processing is necessary for:

Compliance with legal obligations
Establishment, exercise, or defense of legal claims
Performance of contracts with other users
Legitimate interests that override individual rights

7.3 California Privacy Rights (CCPA)

California residents have rights under the California Consumer Privacy Act:

Right to know what personal information is collected and how it's used
Right to request deletion of personal information (subject to business purpose exceptions)
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

CCPA Business Purpose Exceptions: We may retain information when deletion would compromise:

Transaction completion and ongoing service provision
Security, fraud prevention, and legal compliance
Internal business operations and marketplace integrity
Contractual obligations to other marketplace participants

7.4 Exercising Your Rights

To exercise your privacy rights:

Email us at [email protected]
Use the privacy controls in your account settings
Contact our customer support team

We will respond to requests within the timeframes required by applicable law (typically 30 days). We may need to verify your identity before processing certain requests.

Partial Fulfillment: When we cannot fully delete requested information due to the limitations outlined in Section 6.4, we will:

Provide a clear explanation of what information must be retained and why
Delete all information that can be legally and operationally removed
Anonymize retained data where possible while maintaining required functionality
Confirm the specific legal basis or legitimate interest for retention

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Types of Cookies We Use

Essential Cookies:

Authentication and security cookies
Session management and preferences
Shopping cart and transaction processing

Analytics Cookies:

Website usage and performance analysis
User behavior and engagement tracking
A/B testing and feature optimization

Marketing Cookies:

Advertising personalization and targeting
Affiliate tracking and commission attribution
Social media integration and sharing

8.2 Third-Party Cookies

We use third-party services that may set their own cookies:

Google Analytics for website analytics
Payment processors for transaction security
Social media platforms for integration features
Advertising networks for personalized ads

8.3 Cookie Management

You can control cookies through:

Browser settings and preferences
Opt-out tools provided by advertising networks
Our cookie preference center (where available)

Note that disabling certain cookies may affect the functionality of the Service.

8.4 Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

Pages visited and time spent on pages
Traffic sources and referral information
Device and browser information
Geographic location (city/country level)
User interactions and behavior patterns

Data Sharing with Google:

Google Analytics processes this data on our behalf under a data processing agreement
Google may use this data to improve their own services
Data is subject to Google's Privacy Policy: https://policies.google.com/privacy

Your Choices:

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
You can also disable cookies in your browser settings to prevent Google Analytics tracking
We do not use Google Analytics advertising features or remarketing

Data Retention:

Google Analytics data is automatically deleted after 26 months
We may access aggregated, anonymized reports for business analysis

9. SECURITY MEASURES

9.1 Technical Safeguards

We implement appropriate technical measures to protect your information:

Encryption of data in transit and at rest
Secure server infrastructure and access controls
Regular security assessments and vulnerability testing
Multi-factor authentication for sensitive operations

9.2 Organizational Safeguards

We maintain organizational security measures:

Employee training on data protection and security
Access controls and need-to-know principles
Incident response and breach notification procedures
Regular review and updating of security policies

9.3 Third-Party Security

We require our service providers to implement appropriate security measures and comply with our data protection requirements.

9.4 Your Security Responsibilities

You are responsible for:

Maintaining the security of your account credentials
Using strong, unique passwords
Promptly reporting suspected security incidents
Keeping your contact information current

10. CHILDREN'S PRIVACY

10.1 Age Requirements

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10.2 Parental Consent

Users between 13 and 18 years of age must have parental or guardian consent to use the Service, as stated in our Terms of Service.

10.3 Adult Content Restrictions

Access to adult content is restricted to users 18 years and older, based on the birth date provided during registration.

10.4 Discovery of Child Information

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

11. ADVERTISING AND MARKETING

11.1 Personalized Advertising

We may display personalized advertisements based on:

Your activity on our platform
Information from our advertising partners
Demographic and interest categories
Purchase history and preferences

11.2 Creator Advertising

When Creators purchase advertising on our platform:

We collect payment and billing information
We track ad performance and engagement metrics
We may use advertising data for platform optimization

11.3 Opt-Out Options

You can control advertising preferences through:

Account settings and privacy controls
Browser cookie management
Industry opt-out tools (e.g., NAI, DAA)
Direct requests to advertising partners

11.4 Marketing Communications

We may send marketing communications based on:

Your account activity and preferences
Consent provided during registration
Legitimate business interests (where permitted)

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

15. DISCORD BOT

15.1 Bot Overview

We operate a Discord bot that provides integration features between our platform and Discord servers. This section describes how our Discord bot collects, uses, and manages data.

15.2 Usage of Data

The bot may use stored data, as defined below, for different features including but not limited to: parsing links and command handling. No usage of data outside of the aforementioned cases will happen and the data is not shared with any third-party site or service.

15.3 Stored Information

The bot may store the following information automatically when being invited to a new Discord Server:

guild_id
welcome_channel
guild_banner
guild_icon
invite_link

15.4 Updating Data

The data may be updated when using specific commands. Updating data will require the input of an end user, and data that can be seen as sensitive, such as content of a message, may need to be stored when using certain commands.

No other actions may update the stored information at any given time.

15.5 Temporarily Stored Information

The Bot may keep the stored information in an internal caching mechanic for a certain amount of time. After this time period, the cached information will be dropped and only be re-added when required.

Data may be dropped from cache pre-maturely through actions such as removing the bot from the Server.

15.6 Removal of Data

Automatic Removal: Stored Data can be removed automatically through means of removing the bot from a Server. This can be achieved by either kicking or banning the bot from the server. Re-inviting the bot will add the same default values, as mentioned above, back to the bot's database.

Manual Removal: Manual removal of the data can be requested through email at [email protected] with the subject line "Discord Bot Data Removal." For security reasons we will ask you to provide us with proof of ownership of the server, that you wish the data to be removed of. Only a server owner may request manual removal of data and requesting it will result in the bot being removed from the server, if still present on it.

16. DATA BREACH NOTIFICATION

16.1 Our Commitment

We are committed to promptly addressing any data security incidents and will notify affected users and relevant authorities as required by applicable law.

16.2 Notification Timeline

In the event of a data breach affecting personal information:

We will assess the incident and take immediate containment measures
We will notify users without undue delay when required by law
We will provide clear information about the nature of the breach and our response

16.3 Regulatory Notification

We will notify relevant data protection authorities within the timeframes required by applicable law (e.g., 72 hours under GDPR).

17. UPDATES TO THIS PRIVACY POLICY

17.1 Policy Changes

We may update this Privacy Policy from time to time to reflect:

Changes in our data practices
New features or services
Legal or regulatory requirements
Industry best practices

17.2 Notification of Changes

We will notify you of material changes to this Privacy Policy by:

Posting the updated policy on our website
Sending email notifications for significant changes
Providing prominent notice within the Service
Updating the "Last Updated" date at the top of this policy

17.3 Continued Use

Your continued use of the Service after we post changes constitutes your acceptance of the updated Privacy Policy.

18. CONTACT INFORMATION

18.1 Privacy Inquiries

For questions about this Privacy Policy or our data practices, please contact us:

Support Team Email: [email protected] Subject Line: Privacy Inquiry

Mailing Address: Jinxxy Privacy Team 8051 N. TAMIAMI TRAIL, SUITE E6 SARASOTA, FL 34243

18.2 Data Protection Officer

For EU users, you may contact our Data Protection Officer at: Email: [email protected] Subject Line: Data Protection Officer

18.3 Supervisory Authority

EU users have the right to lodge complaints with their local supervisory authority if they believe their data protection rights have been violated.

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.